Not honoring terms of auto loans

A new class action claims that Chase isn’t honoring the terms of its auto loans, specifically, the clauses about auto reposession. (article)

Errors from the switchover

One WaMu/Chase customer reports that since her checking/savings statements have started coming from Chase, there are tons of errors, which, according to her local brand representative, are “because of the computer switchover.” Be sure and check your statements for accuracy. (article)

Two weeks for acknowledgement

This is the WaMu/Chase that we so despise: you apply for a loan modification (100+ pages) but have to wait two weeks to receive an acknowledgement that the fax was even received. (article)

Suing for their golden parchutes

Sleazy no matter how you slice it – a group of former WaMu execs are suing the FDIC to get their golden parachutes. Yup, this is the same group responsible for the subprime loans and the horrible customer service. (article)

Get some of your money back

One angry WaMu customer, after getting hit with $1,200 in overdraft fees in 8 months because of WaMu’s unnecessarily long deposit holds and ATM overdraft fees suggests the following: continue to order free checks from WaMu month after month (you can only order once a month). It isn’t much, but perhaps it will help you feel like you are getting some of your money back.

WM = Waste Management

Oh, this is just too precious. WaMu used to traded on the NYSE as ‘WM’. This ticker symbol is now being taken over by Waste Management. That goes right along with what most people thing of the bank. (article)

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