Chase on Facebook & Twitter

Yet another Facebook anti-Chase group, and now a anti-chase Twitter account.

Yelping your local Chase branches

If you are a Chase customer and don’t plan on leaving anytime soon, the key to surviving Chase is to realize that despite their overall customer service issues, some branches are better than others. For instance, look at these ratings on Yelp, with branches in the Chicago area going from 1.5 starts up to 5 stars. Look for a branch near you that is rated highly.

Loan paid off, Chase still taking car payments

Its simple really; banks handle your money, so they should know how to dot the i’s and cross the t’s. So why then does Chase continue to take a car payment out of someones account after they sold the car and paid the loan off? Is this the bank you trust with your money?

More legal hot water for Chase

Chase is among the banks accused of demanding kickbacks to approve short sales.

Chase kills mountains

Apparently Chase is the largest financier of mountaintop removal coal mining. (story and story)  How lovely for the environment.

Inquiries into WaMu seizure

More inquiries into the WaMu seizure. Apparently the smoker in this article is former Treasury Secretary Hank Paulson having admitted at the time of the WaMu seizure that he knew WaMu was adequately capitalized.

Customer service satisfaction survey

Here is something we all knew: Chase’s score dropped quite a bit in the most recent annual customer service satisfaction survey.

Worthless excuse

What I love about this blog post is what the Chase rep told the guy why his interest rate was increased from 9.9% to 19.24% – because Chase’s cost of borrowing from the government increased so much. Of course, the Fed funds overnight rate is at historic lows of 0-.25%, so that was a worthless excuse.

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