Credit card survey results

JD Powers & Associates released their 2009 credit card survey, which rates credit cards by surveying 9000 users. No surprise, WaMu rated very low. What is a surprise however is that Chase rated much higher (but only industry average). Relative to the 2008 survey, Chase is about the same but WaMu has dropped a ton. It seems that Chase is trashing the credit card holders it picked up from WaMu but holding steady with its own card holders. American Express seems to be the best of the lot as it has rated far higher than others for the last three years.

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