Closing your account with Chase? Download all your statements first!
One customer, after having switch to online only estatements, and some time later having become disillusioned with Chase, closed his account, found that he couldn’t access old statements online anymore. So he called Chase, and they informed him that his account was closed and they couldn’t help him. So he mentioned that he could go in to any branch and pay $5 per statement. Shouldn’t they have mentioned this? No, the replied, it’s $6 per statement.
Oh bother.
Bad bad Chase | admin February 2, 2011
