Chase debt collection tactic
This isn’t the first report I’ve seen of Chase employing this debt collection tactic: place a debt collection call to a customer, hang up before saying anything, and record whatever notes they want on the account for the call. Here is a video describing this scenario.
The comments on the original post are not sympathetic, telling the poster to pay their debts. What is not at question here is Chase’s right to try and collect on debts owed to them, it is their tactics. They frequently seem to provide serious impediments to people who honestly want to try and pay their debts.
Bad bad Chase | admin July 30, 2010
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By Daniel R., November 19, 2010 @ 7:21 pm
Chase has been hanging up on me all week. They ask who I am and then and state they are Chase then hang up. I think that they are trying to make it look like I hang up on them to say they have made every effort to contact me.