This gripe came from my mother.
With WaMu, outgoing wire transfers were free.
With Chase, outgoing wire transfers cost $45, about the steepest charge in the business.
My bank charges me $25 for sending a wire transfer.
With Chase, incoming wire transfers cost $11.
With my bank, incoming wire transfers are free.
I am unable to verify the fees because Chase does not make its fee schedule easily available (I can’t find it).