Is Chase really this desperate for new fees

Chase-sucks.com recently posted a letter sent to them regarding a Chase customer that had a very strange experience when buying New York State Lottery tickets on their credit card.  Instead of a normal charge, Chase, under the guise of classifying the purchase as for illegal gambling, classified the purchase under a cash advance and added a $10 fee an an interest charge.  when contacted, Chase claimed that the mistake was the fault of the New York State Lottery, but when the customer contacted the Lottery, the Lottery confirmed that it was Chase that was responsible, and was using a loophole created by a new law in effect in June 2010 that allowed them to do this.

So basically they are using this loophole to bilk customers out of extra fees.

1 Comment

  • By coakl, January 6, 2011 @ 1:06 pm

    For once, this is not Chase’s fault. The NY Lottery is the one who is lying. The NY Lottery has to run the credit card as a cash advance because that’s what you need to gamble. Cash. You’re not buying a tangible product or service. You are participating in a lottery. Thus, it’s not a purchase.

    If you go to the post office to get a money order, the same thing will happen. The more experienced postal clerks will ask if you have a debit card and then process the transaction with your PIN, as “cash back.”

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