Chase data export for business customers not working

Another day, another Chase technical problem. This one appears to be isolated to the download function for business customers (as that is the only report we have gotten) where customers can export account activity to Quickbooks or another accounting system. The downloads results in a message that no transactions are available, which is incorrect as Chase’s website clearly shows transactions that should be included.

The specific message from Quickbooks is “There are no transactions available, Please check again tomorrow”.

According to Chase customer support, this problem extends to ALL BUSINESS CUSTOMERS!

Response from Chase support: “We are researching the problem, which may take 3-5 business days”.

Nice to know Chase is able to get right on these problems and solve them. 🙁

Thanks to Chase customer Rob for reporting this to us.

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