During the recent snowstorm in NYC, one customer reports the deli was open, so was the pizza place, but Chase somehow couldn’t drag its doors open for customers.
Customer service | admin March 2, 2010 | 
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Ah, the memories. I remember warmly when 18.99% was considered a high interest rate, but Chase seems to consider 29.99% the new 18.99%.
This is bad. Chase has been accused in New York of some pretty foul and possibly fraudulent behavior around foreclosures. One example has Chase rejecting payments to bring a mortgage current, so they could foreclose instead.
Sometimes (much of the time) Chase just can’t get the details right. Like this case where someone asked to have a debit card express overnighted to them and it was sent by regular mail instead? That’s pretty basic stuff that a bank should have down.
Customer service | admin February 27, 2010 | Comments (0)
Another anti-Chase Facebook group. This one is called “Chase Bank Sucks Ass, WaMu was So Much Better.” I agree with the first part but not so much the second.
Tips | admin | Comments (0)
Chase credit card fraud detection gone wild and things everything is fraud? Chase’s solution, call them every time you are about to use your card. Yea, that’s actually what they said.
This quote speaks for itself: “Mr. Staley [JP Morgan Chase investment banking chief] noted at JP Morgan ‘s Investor Day conference that the bank would respond to any stricter regulation by passing any extra expenses on to its customers …”
Bad bad Chase, Fees & charges | admin February 26, 2010 | Comments (0)
Chase Freedom card customers, you now have the choice of a $30 annual fee or switching to a different card that has much less generous rewards. Have a nice day.
Fees & charges | admin February 24, 2010 | Comments (0)
