No help with old CD and bank book

Diana discovered an old CD and a bank book from banks that were swallowed by WaMu, before WaMu was swallowed by Chase. Now she can’t get anyone to help her get the almost $2,500 that is rightfully hers. (story)

Chase reports strong profits, people still don’t like them

JP Morgan Chase reports a strong profit for the third quarter. While investors may love JPMC, the comments on this story about their 3rd quarter profits are typical of what every else things about them. (Hint, people don’t like them)

Bring your patience

If location, location, location are the three most important things in real estate, the three most important things in getting a Chase loan modification must be wait, wait, wait. (story)

Thanks for the memories

Goodbye WaMu, and thanks for all the memories. A 12 year customer leaves and they don’t even ask why? (story)

Unhappy Twitters

This is a little funny: some unhappy Chase customer created a user on Twitter called J.P. MorganChase to share their discontent.

Harder the second time

Think Chase is hard to work with getting a loan modification on a 1st mortgage? A 2nd can be even harder. (story)

Non-refundable $750 fee

If you are going to refinance with Chase, beware, their $750 application fee is NON-REFUNDABLE, even if they reject your application or your refinance takes TEN MONTHS, like it did for this couple. To be fair, the other couple in the story did manage to pester Chase to return their fee but I think contacting the media had something to do with it.

3 days late erases 5 years of perfect payments

Here is a guy that after 5 years of a perfect Chase credit card payment history, is 3 days late with the payment for the $25 balance on his card. So Chase jacks his rate up to 26.99%. Seriously Chase? Is this person really a risk or are you just trying to get rid of all your customers now? (story)

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