JPMorgan Chase has 9th worse corporate reputation in the US

Chase CEO Jamie Dimon recently complained that the New York Times hates banks.  There is some good evidence that it isn’t just the New York Times, or media in general that hates banks, but pretty much everyone on the US.  Furthermore, Chase in particular seems to have people’s ire, and a Harris Interactive poll found them to have the 9th worse corporate reputation in America.

A company’s reputation is formed not only by the products it sells, but by the decisions it makes in times of crises. For some, that’s a good thing. For others, some present on this list, not so much.

Using survey results, market research firm Harris Interactive has compiled a list of the U.S. companies with the best and worst reputations. For the 12th Annual Harris Interactive U.S. Reputation Quotient Survey roughly 30,000 Americans were asked to rate the 60 most visible companies in the United States based on six factors: financial performance, products and services, workplace environment, vision and leadership, social responsibility, and emotional appeal. Combining these factors, Harris tallied a total RQ Score. Scoring above 80, for reference, indicates a company’s reputation is “excellent.”

Overall, companies in this year’s survey ranked higher than the previous year, with 16 companies rated as “excellent” compared to only six last year. Tech companies, in general, seem to have the best reputations, while financial and oil companies have the worst. Notorious scandals like the BP Gulf Oil Spill and Goldman Sachs’s role in the subprime crisis seem to have lingered in American minds, and companies with the worst reputations scored especially poorly when rated on whether they have “high ethical standards” and could be “trusted to do the right thing.”

Car companies largely fell somewhere in the middle, but that could change in the coming years. General Motors and Chrysler, while stuck in the bottom 11 this year, did make the third and fourth highest gains on the list, respectively, of any company.

Below are the 11 companies with the worst corporate reputations:

9. JPMorgan Chase


  • By Chase Mortgages, April 20, 2012 @ 8:36 pm

    Chase mortgage employees are trained to mislead existing and potential homeowners

  • By Chase Disappoints, July 3, 2012 @ 2:20 pm

    Agreed. Chase is a poor business with harassing avenues to their people.
    We place trust in the banks we chose and this banking eatiblishment
    is not one I would ever entrust my money, my financing, bills or my future.
    I wouldn’t so much as finance a pair of shoes let alone my home, car or accounts.

    People PLEASE listen…
    Do NOT allow anyone (even reputable ) or any establishment to draft
    your money. Instead use your banks online bill pay
    for only the specific, authorized amount each month.
    Only allow those payments that are concrete like car notes, insurance,
    etc. Don’t allow cell phone companies, utilities or any bills that
    fluctuate in payments, to be drafted or payed from your accounts.
    Many banks, utility co’s are quick to take your money and
    incredibly slow to repay overages and in the end you lose out
    on your interest and sometimes end up paying additional funds
    to obtain YOUR money.

  • By Control Freaks, July 8, 2013 @ 5:05 pm

    JPMC recently sent internal memo to all employees stating they can no longer buy or sell stocks (jpmc stock or any other) in their own personal (non-jpmc related) portfolio except from a jpmc pre-approved list of designated brokers. Same applies to employee’s spouse, significant other or any person that employee is financially caring for.

    Also, stocks cannot be sold for 30 days after purchase, even if stock owner witnesses stock in rapid loss decline.

    Also, ALL personal stocks purchases and sales (even non-JPMC stock) must be pre-approved by JPMorgan Chase.

    All of this forces employees to move their existing portfolios to an approved trading company so that jpmc can monitor all trading activity even that of non-jpmc stocks.

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