An insider’s view of Chase

From a reader:

My wife currently works at Chase and not a day goes by without some new complaint.  When the incompetent manager is not kissing up to management he is deriding loyal hard working workers about how they are falling short of quotas. Several people have left due to nervous breakdowns.  The health coverage is so bad, that my wife is considering opting out. The workers have to be fashionistas, constantly told how to dress, what to wear, but not a dime extra to pay for it.  Several workers are forced to work on weekends and late into the night for fear of not making the quota and being fired. There are so many meetings that if you count up all of the hours in useless meeting, there is scarcely a full day’s worth of time in a week to get any work done.  Management does not have a clue, because instead of recruiting people with experience, they have recruited far and wide from every sector.  Ex. When the auto industry nearly collapsed, there was an influx of sales managers who took the reins
and tried turning the company into a sales organization.  (A remnant of this remains with the quota system) Now, in the name of patriotism, they are hiring returning veterans, but the real reason for the hire’s are low pay and tax credits from the government.  Hopefully the inadequate health care won’t result in someone getting hurt when an ex-marine hire has a flashback.  There is a right way and a wrong way to run a company. Hopefully a tragedy doesn’t happen before management gets a clue…


  • By whit, November 3, 2012 @ 8:47 pm

    I don’t understand the hate when it comes to Chase, having worked there for over a year now I’ve seen managers who would waive Cashier check fees simply because the customer was with WAMU and complained that it was a “free checking account” and now he is in a checking account that is essentially free..but he has to pay for cashier checks.

    his reasoning is that because his account is free, he should never have to pay any fees. at least he didn’t start on about CUs on me..otherwise I’d like to know which CUs would issue cashier checks for free.

    we ended up giving him cashier checks every month..three bills..three 8 a piece.. free…waived and eats at the branch’s P&L because the manager allows it. I tried to introduce bill pay which also allows him to get proof that the check was cashed by the merchant (the whole reason he insists on cashier check) but he won’t even though it’s free.

    thats just one of many stories.

    I myself have called into Chase telephone system and I can assure you, doing so resolves almost nothing

    if you have a problem, go into the branch,

    if the banker there isn’t helpful ask for the manager

    if the manager isn’t helpful ask for the district manager

    I can guarantee you somewhere along the way you will get it resolved, hopefully it won’t have to reach that far. but seeing as how it’s humans in the branch and not robots, you can’t expect cookie cuts

  • By Control Freaks, July 8, 2013 @ 5:03 pm

    JPMC recently sent internal memo to all employees stating they can no longer buy or sell stocks (jpmc stock or any other) in their own personal (non-jpmc related) portfolio except from a jpmc pre-approved list of designated brokers. Same applies to employee’s spouse, significant other or any person that employee is financially caring for.

    Also, stocks cannot be sold for 30 days after purchase, even if stock owner witnesses stock in rapid loss decline.

    Also, ALL personal stocks purchases and sales (even non-JPMC stock) must be pre-approved by JPMorgan Chase.

    All of this forces employees to move their existing portfolios to an approved trading company so that jpmc can monitor all trading activity even that of non-jpmc stocks.

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